Vu+solo 2 and motorised dish

Hi all, Got a huge problem if anyone can throw some light onto this please.

My motorised dish has gone to its end, stops and will not come back regardless of what I do (go to home position, move motor, ...). It is now pointing well East at a strange angle (like downwards) and I can receive nothing.

Has anybody had a similar problem or know what I can do to fix it (short of a big hammer).

Thanks